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Comexposium sign 2-year global deal with Explori

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Comexposium sign 2-year global deal with Explori

09-Jan-2017 by: Sophie Holt

Comexposium is the latest major international organiser to join the Explori research platform. Explori now boasts a global client base of over 1,650 exhibitions and conferences contributing to the biggest dataset of event benchmarks.

Comexposium’s CEO Renaud Hamaide (pictured) said: "Our expansion plans are about both organic and acquired growth and Explori is key to our ability to understand the health and performance of existing assets, as well as those that we’re looking to acquire."

From Jan 2017, all Comexposium international events will conduct their core customer research via Explori ensuring consistent benchmarking across the group, in all regions and all languages.

Explori’s CEO, Mark Brewster said: “We’re delighted to welcome Comexposium to the fold. In the last few years, there has been a seismic shift in the profile of customer experience data, with the C-suite taking ownership of performance benchmarking in their organisations."  He continued “This reflects the fact that business leaders acknowledge that today’s customer experience is a critical driver of tomorrow’s profits."

Find out more about how Explori can help event organsiers understand the customer experience.

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Our Stats

2,000,978

Event survey responses

1,627

Events globally already 
benchmarking with Explori

17

Average completion rate 
to clients' post-show surveys 

What they say

  • With Explori’s reports and analytics, we’re much better equipped to evaluate the customers' satisfaction and needs from our events
    Paul Byrom
    MD, Upper Street Events
  • The level of performance data and customer insight that Explori gives us is invaluable to our business and makes my life easier.
    Matthew Benyon
    MD, easyFairs UK
  • We wanted deeper insight into how our strategies impacted the delegate experience, but found conventional survey tools just couldn't deliver. Moving to Explori has completely changed this.
    Jan Barthelemy
    Head of AU & NZ Digital Marketing dmg events
  • We are keen to work with Explori to gain deeper insights into our events. The ability to compare results directly with similar events in our portfolio and against industry standards will be incredibly helpful
    Baris Onay
    Group Head of Digital, ITE
  • Analysis that could have taken the team days was available within hours of the survey going live. We could immediately see how the new German events had performed, against the context of our existing shows. Information like this is essential for informing future business strategy.
    Austen Hawkins
    MD, F2F Events
  • Robust performance metrics and customer feedback is essential for achieving maximum customer satisfaction. Explori will allow us to reach all our exposition delegates regardless of language or location.
    Art Paredes
    Sr. Director, Global Expos, SEMI
  • Explori helps us gain deep insights into the customer experience across our business. Without it, understanding our key performance metrics would be considerably more challenging.
    Andrew Evans
    (former) MD, Centaur Exhibitions
  • Our expansion plans are about both organic and acquired growth and Explori is key to our ability to understand the health and performance of existing assets, as well as those that we’re looking to acquire.
    Renaud Hamaide
    CEO, Comexposium

Our Clients