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The home of event insights

Measure, compare and benchmark customer experience metrics with Explori

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Trusted by event professionals, globally

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Made for virtual & live events

Explori’s platform provides thousands of exhibition organisers, conference organisers, corporate event professionals and venues with customer experience insights for their events.  Explori’s exhibitor and attendee feedback tools were built to meet the measurement needs of the live events industry. Measuring the impact of your events has never been so powerful, or so easy.

Testimonials

Matthew Benyon

Matthew Benyon

MD, Easyfairs UK

“The level of performance data and customer insight that Explori gives us is invaluable to our business and makes my life easier.”
Christina Kilstrom

Christina Kilstrom

CMO, Stockholmsmässan

“Understanding customer data in a fast, reliable and structured way is key to staying ahead in this industry. We are happy to start working with Explori given their digital, intuitive approach and vast knowledge in the events industry.”
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Carina Bauer

CEO, The IMEX Group

"The results of this research and Explori’s views give us and our audiences a new perspective on our events."
Brian Field

Brian Field

(interim) President & CEO, Emerald

“Explori’s trove of benchmarking information -- coupled with an ability to quickly analyze information about our customers’ experiences -- will provide us powerful tools to deliver data-driven insights and support customer-led improvements.”
11

Global study on the future of virtual and hybrid events

11 Dec, 2020

Today, the second part of findings are released from an extensive global study on the the future of virtual and hybrid events.

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04

New data reveals visitor and exhibitor sentiment towards virtual events

04 Dec, 2020

Explori today announced the release of its virtual events benchmarks. Since March 2020 the customer experience experts have been gathering attendee and exhibitor experience metrics for virtual events. The benchmarks include Overall Satisfaction and Net Promoter Score. These benchmarks have been compared to the 3 million plus customer experience data points the event feedback company already holds on the in-person event experience.

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26

3 key types of data to measure the success of your virtual events

26 Nov, 2020

We recently conducted a study on behalf of ICE, the International Corporate Event Planners association. Two-thirds of respondents said a top challenge for them over the next three years is using metrics to effectively measure performance. However, despite these perceived challenges the research found that organisers are less likely to measure the performance of their virtual events compared to their live events.

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