Explori recruiting Hong Kong based research director

Explori Releases

Explori recruiting Hong Kong based research director

24-May-2017 by: Olly Watts

We are looking for an experienced and confident quantitative research professional with a talent for finding the stories in the data and communicating insight to clients.  Reporting into our UK-based Research and Operations Director, you will lead your own research projects from design to completion for multi-national clients in a range of industries including events, publishing and visitor attractions.

The Associate Research Director will be responsible for taking ownership of research projects including client briefs, designing and delivering research projects, gaining client buy-in and project management to ensure high quality research is delivered within agreed deadlines.

In addition, the Associate Research Director will undertake in-house projects delivering insight and reports to support Explori’s partner and PR activities, taking on the role of industry expert in the markets Explori serves.


You will be:

  • An experienced  quantitative research professional, including survey design and analysis techniques

  • Confident in training users on best-practice survey design and using research software

  • A natural presenter to audiences large and small

  • Self-motivated and comfortable with working independently and structuring your own activities to deliver projects on time

  • Professional, articulate and compelling, in person, by phone and email

  • Able to gain buy-in from multiple stake-holders and present confidently

  • Comfortable developing and delivering projects spanning multiple business units and territories

  • Able to work cooperatively with internal teams to ensure projects are delivered flawlessly and customer satisfaction continues to lead to great client retention.

  • Looking for a role where you can develop quickly: there is the opportunity for the right candidate to build their own team as we take on new markets and sectors

  • Able to undertake some overseas business travel (although this role is primarily office based at our APAC office in Hong Kong)

  • Passionate about the role of research in improving performance and can convey this passion to clients

  • Fluent in spoken and written English, Mandarin and Cantonese. Any additional languages would be an advantage.



We are offering:

  • The opportunity to represent a unique and award-winning team, already delivering exceptional results, with an unparalleled client list

  • A chance to use your skills and ideas to really make a difference to the potential of our business

  • The chance to share in this potential with share earning opportunities alongside a competitive package including commission and bonuses against personal and company performance targets

  • Mentoring and support from senior team members, including other experienced research professionals


About us:


Explori is an award-winning audience research platform and research agency.  Our clients are based all over the world and we support them by giving them access to expert-quality customer satisfaction research. We also own the largest set of event performance data, with over two million feedback surveys conducted from thousands of events around the world.

To support our growing APAC client base, we have launched a new office in Hong Kong and are looking fill it with passionate research professionals.

We have our headquarters in London and other regional partners and offices in Dubai, Germany, Italy and the US.

For more information about this role, please email Lauren Martingell but please note that we are not looking to appoint an agency on this role.


Find out more about Explori and how we can help you now

Our Stats


Event survey responses


Events globally already 
benchmarking with Explori


Average completion rate 
to clients' post-show surveys 

What they say

  • With Explori’s reports and analytics, we’re much better equipped to evaluate the customers' satisfaction and needs from our events
    Paul Byrom
    MD, Upper Street Events
  • The level of performance data and customer insight that Explori gives us is invaluable to our business and makes my life easier.
    Matthew Benyon
    MD, easyFairs UK
  • We wanted deeper insight into how our strategies impacted the delegate experience, but found conventional survey tools just couldn't deliver. Moving to Explori has completely changed this.
    Jan Barthelemy
    Head of AU & NZ Digital Marketing dmg events
  • We work with Explori to gain deeper insights into our events. The ability to compare results directly with similar events in our portfolio and against industry standards will be incredibly helpful
    Baris Onay
    Group Marketing & Digital Director, ITE
  • Analysis that could have taken the team days was available within hours of the survey going live. We could immediately see how the new German events had performed, against the context of our existing shows. Information like this is essential for informing future business strategy.
    Austen Hawkins
    MD, F2F Events
  • Robust performance metrics and customer feedback is essential for achieving maximum customer satisfaction. Explori will allow us to reach all our exposition delegates regardless of language or location.
    Art Paredes
    Sr. Director, Global Expos, SEMI
  • Explori helps us gain deep insights into the customer experience across our business. Without it, understanding our key performance metrics would be considerably more challenging.
    Andrew Evans
    (former) MD, Centaur Exhibitions
  • Our expansion plans are about both organic and acquired growth and Explori is key to our ability to understand the health and performance of existing assets, as well as those that we’re looking to acquire.
    Renaud Hamaide
    CEO, Comexposium
  • Explori makes creating and reporting on surveys quick and easy. We are able to work with the team to maximise responses and analyse the results to instantly see how our existing shows are performing. Explori allows us to not only look at the what we must do in the next 10 minutes, but also what we must do over the next 10 years.
    Rikki Bhachu
    Marketing Director, MA Exhibitions

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