Scheduled maintenance 12-15 April11-Apr-2019
A new version of Explori will be with you soon.
Our new product version offers important improvements to the experience of building, completing and analysing your post-show surveys.
Over the last 12 months we have completely rebuilt Explori using a new stack of technologies. Whilst this has been a major investment, it puts us in the best possible position to meet your requirements not only today, but also as the market changes in the future.
1: Improved speed
Building surveys will be much faster, with each page loading and refreshing more quickly. This will give time savings for all our self-service clients, especially in regions where internet connections can be slower and less reliable.
2: Better respondent experience
We have completely redesigned how each survey response interacts with the Explori database which means survey pages load quickly and reliably for each respondent, even if they are using their mobile device on the go.
3: More survey design options
Some clients had asked us for ways to make their surveys more closely match their brand guidelines. The new version will feature more control over the look and feel of your surveys.
4: Quicker deployment of new integrations and functionality
Our new stack of technologies will enable us to roll out new functionality much faster and more effectively, without being hindered by legacy technologies.
Access to the Explori platform will be restricted between
17.00 on April 12 to
08.00 on April 15 (BST)It will not be possible to build or edit new surveys, or access the reports function during these times. Live surveys are not affected and respondents will be able to complete surveys as normal.
What do Explori clients need to do?
You don’t need to do anything. If one of your projects is likely to be impacted in any way, one of our research team will contact you directly to arrange alternative support. We are committed to making sure every show we work with still gets the insights they need, when they need them.
We will transfer all data over to the new platform ready for you to use as normal on Monday morning.
If you have any questions, please contact the Explori Support team.