The EU-wide GDPR recognises that organisations must continue to conduct business in-line with their legitimate interests, so long as this is not out-weighed by the potential harm to individuals. Seeking feedback from recent customers on the products or services they received is an example of this legitimate interest and Explori work closely with our clients to ensure any risk of harm to individuals is minimal.
In other instances an organisation may be sending you a survey because you have given your consent for them to do this.
If you think neither of these situations apply, or you wish to withdraw your consent, please contact the organisation who sent you the survey. You can follow the privacy link in the survey to find out how to do this or contact them directly.
If you can't make contact with the organisation, please let us know and we will do our best to help.