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Privacy Policy: Website users

Privacy Policy: Website users

Explori treats all personal data we hold with the highest respect...

We process personal information for certain legitimate business purposes, which include some or all of the following:

  • where the processing enables us to enhance, modify, personalise or otherwise improve our services and communications for the benefit of our customers
  • to better understand how people interact with our websites
  • to provide communications which we think will be of interest to you
  • to determine the effectiveness of promotional campaigns and advertising
     

Whenever we process data for these purposes we will ensure that we always keep your Personal Data rights in high regard and take account of these rights. You have the right to object to this processing if you wish, and if you wish to do so contact us using the details below.  Please bear in mind that if you object to processing, this may affect our ability to carry out tasks above for your benefit.

Personal Data collected for the following purposes and using the following services:

    • Analytics
      • Google Analytics and Matomo

        Personal Data: Cookies and Usage Data

    • Contacting the User
      • Contact form

        Personal Data: company name, email address, first name and last name

    • Displaying content from external platforms
      • Google Fonts

        Personal Data: Usage Data and various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure
      • Amazon Web Services (AWS)

        Personal Data: various types of Data as specified in the privacy policy of the service

Data Controller

Contact information:

Data Officer: Olly Watts

Explori Media Ltd

No.1 Croydon

London

CR0 0XT

o.watts@explori.com

Marketing material from Explori

Explori occasionally sends targeted marketing communication to professionals with responsibility for Customer Experience in their organisation and fellow members of industry associations, to inform them about our latest industry research and services.  If you believe you have received one of these communications in error, or you would like to unsubscribe, please follow the unsubscribe link in the email or contact us using the details above.

Find out more about Explori and how we can help you now

Our Stats

2,900,978

Event survey responses

2,700

Events globally already 
benchmarking with Explori

17

Average completion rate 
to clients' post-show surveys 

What they say

  • With Explori’s reports and analytics, we’re much better equipped to evaluate the customers' satisfaction and needs from our events
    Paul Byrom
    MD, Upper Street Events
  • The level of performance data and customer insight that Explori gives us is invaluable to our business and makes my life easier.
    Matthew Benyon
    MD, easyFairs UK
  • We wanted deeper insight into how our strategies impacted the delegate experience, but found conventional survey tools just couldn't deliver. Moving to Explori has completely changed this.
    Jan Barthelemy
    Head of AU & NZ Digital Marketing dmg events
  • We work with Explori to gain deeper insights into our events. The ability to compare results directly with similar events in our portfolio and against industry standards will be incredibly helpful
    Baris Onay
    Group Marketing & Digital Director, ITE
  • Analysis that could have taken the team days was available within hours of the survey going live. We could immediately see how the new German events had performed, against the context of our existing shows. Information like this is essential for informing future business strategy.
    Austen Hawkins
    MD, F2F Events
  • Robust performance metrics and customer feedback is essential for achieving maximum customer satisfaction. Explori will allow us to reach all our exposition delegates regardless of language or location.
    Art Paredes
    Sr. Director, Global Expos, SEMI
  • Explori helps us gain deep insights into the customer experience across our business. Without it, understanding our key performance metrics would be considerably more challenging.
    Andrew Evans
    (former) MD, Centaur Exhibitions
  • Our expansion plans are about both organic and acquired growth and Explori is key to our ability to understand the health and performance of existing assets, as well as those that we’re looking to acquire.
    Renaud Hamaide
    CEO, Comexposium
  • Explori makes creating and reporting on surveys quick and easy. We are able to work with the team to maximise responses and analyse the results to instantly see how our existing shows are performing. Explori allows us to not only look at the what we must do in the next 10 minutes, but also what we must do over the next 10 years.
    Rikki Bhachu
    Marketing Director, MA Exhibitions

Our Clients