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The home of event insights

Measure, compare and benchmark customer experience metrics with Explori

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Trusted by event professionals, globally

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Made for virtual & live events

Explori’s platform provides thousands of exhibition organisers, conference organisers, corporate event professionals and venues with customer experience insights for their events.  Explori’s exhibitor and attendee feedback tools were built to meet the measurement needs of the live events industry. Measuring the impact of your events has never been so powerful, or so easy.

Testimonials

Matthew Benyon

Matthew Benyon

MD, Easyfairs UK

“The level of performance data and customer insight that Explori gives us is invaluable to our business and makes my life easier.”

Christina Kilstrom

Christina Kilstrom

CMO, Stockholmsmässan

“Understanding customer data in a fast, reliable and structured way is key to staying ahead in this industry. We are happy to start working with Explori given their digital, intuitive approach and vast knowledge in the events industry.”

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Carina Bauer

CEO, The IMEX Group

"The results of this research and Explori’s views give us and our audiences a new perspective on our events."

Brian Field

Brian Field

COO, Emerald

“Explori’s trove of benchmarking information -- coupled with an ability to quickly analyze information about our customers’ experiences -- will provide us powerful tools to deliver data-driven insights and support customer-led improvements.”

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How to make virtual events better for exhibitors and sponsors

22 Feb, 2021

Exhibitor sentiment for virtual events is low according to our latest benchmarks. In March 2020, we started benchmarking exhibitor and sponsor sentiment towards virtual events. We compared these findings to over 3 million data points we hold about the live attendee experience. The benchmarks show that exhibitor Net Promoter Score is significantly lower than live events. It also demonstrates that exhibitors are having a hard time overall proving the return on investment of virtual events. 

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Case study: Explori's virtual benchmarks & Black Hat Asia 2020

01 Feb, 2021

For more than 20 years, Black Hat Briefings have provided attendees with the latest in information security research, development, and trends. Due to the global pandemic the Black Hat team had to consider how they could deliver value to their attendees virtually. The main objective of the team was to maintain their audience and communicate their core offering through digital. To measure the success of Black Hat Asia 2020 they collected their post-event feedback using our platform.

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11 most important post event survey questions for attendees

27 Jan, 2021

How do you know if your event is a success?  Better yet, how do you know if your attendees will be back next year?  The explosion in event technology means organisers have more data than ever about how attendees are engaging with events. From the number of meetings booked to sessions attended and questions asked. However, this data isn’t capable of telling you why. Why are attendees engaging, and will they come back to your next event? This is where surveys come into play.

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Ready to measure attendee experience?

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