Market intelligence in the exhibition industry is scarce, and yet critical in helping businesses navigate ongoing market volatility.
Increase business resilience and flexibility
Having accurate real-time CX is fast-becoming top of the management agenda to be able to adapt to customers’ evolving demands.
Gain a competitive edge in the industry
Defined CX measurement gives businesses a competitive advantage being able to increase customer loyalty and advocacy.
Identify trends, predict behaviour, mitigate risk
Market intelligence in the exhibition industry is scarce, and yet critical in helping businesses navigate ongoing market volatility.
Increase business resilience and flexibility
Having accurate real-time CX is fast-becoming top of the management agenda to be able to adapt to customers’ evolving demands.
Gain a competitive edge in the industry
Defined CX measurement gives businesses a competitive advantage being able to increase customer loyalty and advocacy.
How it works
Simplified feedback from across global event portfolios
Global businesses benefit from an integrated feedback approach, as exhibition teams centralize and simplify customer feedback from diverse event portfolios into a single, unified dashboard.
Explori gets leaders real-time data and insights that enable identify trends and opportunities across throughout their business.
Simplified feedback from across global event portfolios
Global businesses benefit from an integrated feedback approach, as exhibition teams centralize and simplify customer feedback from diverse event portfolios into a single, unified dashboard.
Explori gets leaders real-time data and insights that enable identify trends and opportunities across throughout their business.
By collecting feedback through Explori, you can gain insights into how your exhibitors and visitors experienced your event.
These insights can help you make changes to the event to improve customer satisfaction, leading to increased loyalty to event brands and grow events portfolios.
Collecting CX data across the business can help align the entire organization around a customer-centric approach.
When everyone in the organization understands the importance of the customer experience, they are more likely to take ownership of their role in delivering a great experience and work together to improve it.
By collecting feedback through Explori, you can gain insights into how your exhibitors and visitors experienced your event.
These insights can help you make changes to the event to improve customer satisfaction, leading to increased loyalty to event brands and grow events portfolios.
Collecting CX data across the business can help align the entire organization around a customer-centric approach.
When everyone in the organization understands the importance of the customer experience, they are more likely to take ownership of their role in delivering a great experience and work together to improve it.
"Working with Explori is much more of a partnership rather than a supplier service because we can then say, This is my strategy. This is what I'm trying to achieve. Your closeness to our ways of working help us to be able to generate the right insights, to make the right decisions about our business strategy."
"Explori's trove of benchmarking information, couples with an ability to quickly analyze information about our customers' experiences, will provide us powerful tools to deliver data-driven insights and support customer-led improvements"
case study
Clarion Events: Putting CX at the strategic heart of the business
A case study on how Clarion Events placed a company-wide focus on becoming a customer-centric organisation, using CX research insights to make informed decisions.
Clarion Events: Putting CX at the strategic heart of the business
A case study on how Clarion Events placed a company-wide focus on becoming a customer-centric organisation, using CX research insights to make informed decisions.
Explori harnesses data insights to help event managers understand how their events change hearts and minds, evidence behavioural change and demonstrate how their team impact real business goals.
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Schedule a demo with one of our event specialists
Explori harnesses data insights to help event managers understand how their events change hearts and minds, evidence behavioural change and demonstrate how their team impact real business goals.
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