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Predict the future of your events

The event industry’s no.1 tool to measure customer experience

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Why Explori?

Saves time for event teams

Templates, question libraries and expert support - tailored to the needs of expos and conferences.

Powerful insight for leaders

A single dashboard helps you understand your complete audience experience and identify areas of strength and weakness.

Predict future performance

Get a clear view of the drivers of loyalty, growth and opportunity.

Trusted by strategic event teams at...

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Measure CX for virtual & hybrid events

Explori dashboards are designed to bridge the information gap. They make critical information on customer experience for virtual and hybrid events readily available to senior teams in a format that is easy to digest and act on. They give visibility to areas where customer experience is poor or declining, and help to identify areas of best practice that can be shared.  And uniquely, they allow benchmarking against the performance of the wider industry.

Explori is the only solution that truly meets the needs of show organisers who believe in the competitive advantage of outstanding customer experience.

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Create a hybrid experience that stands out!

Explori’s survey platform aggregates and anonymises customer experience metrics from thousands of shows globally and now includes benchmarks for virtual trade shows. See how your visitor and exhibitor experience compares to other events in your sector and geography.  This includes the Explori Overall Show Score - a gold standard for expo customer experience.

Benchmark your virtual events 

Explori has gathered customer experience metrics for virtual trade events which are now live in the platform. Benchmark the performance of your virtual and hybrid events against the industry to understand how your event is performing against others in your industry.

 

 

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KEEP YOUR EVENT BRAND FRONT OF MIND

Market insight reports

How do you keep visitors and exhibitors engaged with your event brand in a period of disruption? Market insight reports provide insight to visitors and exhibitors on the forward looking trends, challenges and opportunities that lie ahead for your market. It is designed to achieve the following:

  • Keep the event brand front of mind with visitors and exhibitors in a period of disruption
  • To offer a solution for key exhibitors looking for refunds or alternative ways to reach their market
  • Offers value to all attendees in the form of insight

Find out more

Testimonials

Matthew Benyon

Matthew Benyon

MD, Easyfairs UK

“The level of performance data and customer insight that Explori gives us is invaluable to our business and makes my life easier.”

Christina Kilstrom

Christina Kilstrom

CMO, Stockholmsmässan

“Understanding customer data in a fast, reliable and structured way is key to staying ahead in this industry. We are happy to start working with Explori given their digital, intuitive approach and vast knowledge in the events industry.”

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Carina Bauer

CEO, The IMEX Group

"The results of this research and Explori’s views give us and our audiences a new perspective on our events."

Brian Field

Brian Field

(interim) President & CEO, Emerald

“Explori’s trove of benchmarking information -- coupled with an ability to quickly analyze information about our customers’ experiences -- will provide us powerful tools to deliver data-driven insights and support customer-led improvements.”

Ready to take your event insights to the next level?

 

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