logo_explori2_white-01
Book Demo

Predict the future of your events

The event industry’s no.1 tool to measure customer experience

View Plans

Why Explori?

Saves time for event teams

Templates, question libraries and expert support - tailored to the needs of expos and conferences.

Powerful insight for leaders

A single dashboard helps you understand your complete audience experience and identify areas of strength and weakness.

Predict future performance

Get a clear view of the drivers of loyalty, growth and opportunity.

Trusted by strategic event teams at...

dwtc
Informa new logo slider
koelnmesse logo slider
emerald logo slider
Jaarbeurs logo slider

BI fit for 2030 - CX is the answer

Explori dashboards are designed to bridge the information gap. They make critical information on customer experience for events readily available to senior leadership teams in a format that is easy to digest and act on. They give visibility to areas where customer experience is poor or declining, and help to identify areas of best practice that can be shared.  And uniquely, they allow benchmarking against the performance of the wider industry.

Explori is the only solution that truly meets the needs of expo organisers who believe in the competitive advantage of outstanding customer experience.

image_dash-1
image_dial-3

More than just a survey tool...

Explori is an insights tool and research platform that centralizes and simplifies customer experience (CX) insights for the board, empowering C-suite and their leadership teams with the intelligence they need in the moment to make informed decisions for the future of their business.

By aggregating and anonymising customer experience metrics from thousands of expos globally, Explori customers are able to see how their visitor and exhibitor experience compares to other events in the sector and geography.  This includes the Explori Overall Show Score - a gold standard for expo customer experience.

Increasing business resilience and agility

While it may seem cliched to say that customers are the lifeblood of any business, it is now more important than ever to stay in tune with changing audience preferences. Today's key event products can quickly become tomorrow's outdated offerings, which is why accurate real-time CX data is increasingly a top priority for management. This allows businesses to adapt quickly to their customers' demands.

The Explori platform empowers users at every level to gain a comprehensive understanding of their customers and adapt their event portfolios and products to meet the changing needs of both their customers and the industries they serve.

 

image_login-2
KEEP YOUR EVENT BRAND FRONT OF MIND

Market insight reports

How do you keep visitors and exhibitors engaged with your event brand in a period of disruption? Market insight reports provide insight to visitors and exhibitors on the forward looking trends, challenges and opportunities that lie ahead for your market. It is designed to achieve the following:

  • Keep the event brand front of mind with visitors and exhibitors in a period of disruption
  • To offer a solution for key exhibitors looking for refunds or alternative ways to reach their market
  • Offers value to all attendees in the form of insight

Find out more

Testimonials

Matthew Benyon

Matthew Benyon

CEO, Easyfairs UK

“The level of performance data and customer insight that Explori gives us is invaluable to our business and makes my life easier.”
Christina Kilstrom

Christina Kilstrom

CMO, Stockholmsmässan

“Understanding customer data in a fast, reliable and structured way is key to staying ahead in this industry. We are happy to start working with Explori given their digital, intuitive approach and vast knowledge in the events industry.”
carina imex

Carina Bauer

CEO, The IMEX Group

"The results of this research and Explori’s views give us and our audiences a new perspective on our events."
Brian Field

Brian Field

COO, Emerald

“Explori’s trove of benchmarking information -- coupled with an ability to quickly analyze information about our customers’ experiences -- will provide us powerful tools to deliver data-driven insights and support customer-led improvements.”

Ready to take your event insights to the next level?

 

Book Demo