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Explori Story

Explori Story

Born in the events industry

Founded in 2011, Explori is an event tech success story, growing to become the industry’s biggest repository of event benchmarking data and insight with over 2,700 shows and conferences participating and nearly three million responses conducted globally.

Explori’s clients include some of the world’s biggest organisers including ITE, Clarion, dmg, Messe Frankfurt, Informa, Reed and EasyFairs. 

Combining intuitive, template driven, online surveys with research support and consultancy from events experts, Explori allows organisers to easily and cost-effectively create robust customer insight year after year.

Explori helps organisers to understand and manage customer satisfaction. It enables senior management to have a clearer view of the customer experience across comparable products and portfolios enabling them to better understand drivers of loyalty, growth and opportunity.

There is a powerful reporting suite built into the platform, so even research newbies can quickly see real time trends from their survey responses and combine criteria with a couple of clicks to delve into the experience of different groups of their delegates.

Quick, easy and robust – so far so good, but the real value of standardised surveys is allowing event directors and senior managers to benchmark the event against previous years, their portfolio and other events across the industry, from Explori’s huge pool of event data.  This allows senior managers to easily identify what “good” should look like for their event portfolios, no matter where they are in the world and identify opportunities or areas that require investment.

True transparency of performance has never been more available or more affordable – a benefit for the industry as a whole. 

A move into corporate events

Our research in the corporate events industry over the last 12 months indicates that many planners have set the objective of improving their events using data.  Yet they feel their current feedback survey tools fall short, leaving them with disconnected, under-utilised data that does not give them the strategic direction they need.

 

Explori is a survey platform and reporting tool, built just for the global events industry.  It revolutionises the feedback process, turning numbers and free text expressions into strategic suggestions for event teams. Our aim is to empower corporate event teams to streamline their feedback process, both to drive improvements in attendee experience and to demonstrate a complete picture of the impact of their events to stakeholders.

 

Explori’s tools help planners to move beyond “what happened” surveys, focussing on venues and catering, to powerful modelling which will help to predict future behaviour in relation to brand loyalty and advocacy.  Explori works hand-in-glove with financial metrics to give a much more complete picture of the strategic impact of events.

 

We help our clients take their attendee feedback out of the silo and into the strategic mainstream. 

Find out more about Explori and how we can help you now

Our Stats

2,900,978

Event survey responses

2,700

Events globally already 
benchmarking with Explori

17

Average completion rate 
to clients' post-show surveys 

What they say

  • With Explori’s reports and analytics, we’re much better equipped to evaluate the customers' satisfaction and needs from our events
    Paul Byrom
    MD, Upper Street Events
  • The level of performance data and customer insight that Explori gives us is invaluable to our business and makes my life easier.
    Matthew Benyon
    MD, easyFairs UK
  • We wanted deeper insight into how our strategies impacted the delegate experience, but found conventional survey tools just couldn't deliver. Moving to Explori has completely changed this.
    Jan Barthelemy
    Head of AU & NZ Digital Marketing dmg events
  • We work with Explori to gain deeper insights into our events. The ability to compare results directly with similar events in our portfolio and against industry standards will be incredibly helpful
    Baris Onay
    Group Marketing & Digital Director, ITE
  • Analysis that could have taken the team days was available within hours of the survey going live. We could immediately see how the new German events had performed, against the context of our existing shows. Information like this is essential for informing future business strategy.
    Austen Hawkins
    MD, F2F Events
  • Robust performance metrics and customer feedback is essential for achieving maximum customer satisfaction. Explori will allow us to reach all our exposition delegates regardless of language or location.
    Art Paredes
    Sr. Director, Global Expos, SEMI
  • Explori helps us gain deep insights into the customer experience across our business. Without it, understanding our key performance metrics would be considerably more challenging.
    Andrew Evans
    (former) MD, Centaur Exhibitions
  • Our expansion plans are about both organic and acquired growth and Explori is key to our ability to understand the health and performance of existing assets, as well as those that we’re looking to acquire.
    Renaud Hamaide
    CEO, Comexposium
  • Explori makes creating and reporting on surveys quick and easy. We are able to work with the team to maximise responses and analyse the results to instantly see how our existing shows are performing. Explori allows us to not only look at the what we must do in the next 10 minutes, but also what we must do over the next 10 years.
    Rikki Bhachu
    Marketing Director, MA Exhibitions

Our Clients